Announcing Copilot for Microsoft 365:
Now Generally Available in CSP
Jan 18, 2024
Prompt: "What's the future of productivity in the modern workplace?"
Copilot: "Meet Copilot for Microsoft 365, the future of workplace productivity. It's an AI-powered tool within the Microsoft 365 suite that’s designed to enhance efficiency, creativity and collaboration – and it is now generally available."
Today, Microsoft announced the general availability of Microsoft 365 Copilot across all channels for customers of all sizes. These channels include Microsoft CSP, direct and all enterprise agreements (EA).
Transacting Copilot for Microsoft 365
Copilot for Microsoft 365 is now available in Microsoft CSP for customers of all sizes to transact at $360 per user per year. Customers will need to have one of the following Microsoft 365 licenses as a pre-requisite to purchase Copilot for Microsoft 365:
- Microsoft 365 Business Standard (BS)
- Microsoft 365 Business Premium (BP)
- Microsoft/Office 365 E3 (ME3/OE3)
- Microsoft/Office 365 E5 (ME5/OE5)
Frequently asked questions
- What commitment and billing options will be available for Copilot for Microsoft 365?
Copilot for Microsoft 365 will exclusively be available for purchase on annual commitment/annual bill.
2. Can Microsoft CSP partners and customers co-terminate/align their Copilot for Microsoft 365 add-on subscription to the same end date as the prerequisite subscription?
Yes. Like all add-on subscriptions, Microsoft CSP customers can align the end date of their Copilot for Microsoft 365 subscription (annual commit/annual bill) to any of their eligible prerequisite subscriptions.
3. How will a Microsoft CSP partner be billed for the prepaid annual commit | annual bill for Copilot for Microsoft 365 subscription if the original term is reduced via coterminous setting with an eligible prerequisite?
Charges to partners will be prorated if the original term is reduced via coterminous setting. After the first term of setting up coterminous end dates, both subscriptions will renew into the full term. The default for the underlying base subscription would renew on the existing commitment/billing plan with the Copilot for Microsoft 365 add-on billed in the annual commit/annual bill plan.
4. Can a CSP partner align/co-terminate Copilot for Microsoft 365 with a monthly subscription?
No. While monthly prerequisite subscriptions are eligible to add on Copilot for Microsoft 365, partners/customers cannot co-terminate an annual subscription with a monthly subscription.
5. What happens if a base product SKU’s term expires prior to the Copilot for Microsoft 365 subscription expiration date?
Partners are expected to manage the term end dates for add-ons to ensure there is alignment as needed to the base offer. Partners should avoid situations where a base product SKU term might end and situations that leave behind dependent add-ons that expire later.
6. Are there any significant changes Microsoft CSP partners will need to make to transact Copilot for Microsoft 365 on January 16, 2024?
There are no breaking changes that Microsoft CSP partners need to make to transact Copilot for Microsoft 365. For partners transacting via API, there will be a new error code related to failed transactions.
How Ingram Micro is supporting partners
As the winner of the 2023 Indirect Provider Microsoft Partner of the Year, Ingram Micro is proud to support partners in addressing their customers with the functionality of Copilot for Microsoft 365. We have the following Copilot readiness activities to help partners support their customer needs to the best of their abilities:
- Copilot for Microsoft 365 readiness: Workshops and training providing partners with an overview of Copilot for Microsoft 365, its benefits, use cases and how to deploy and manage it. Partners also get to see live demonstrations and learn how to position and sell it to their customers who have services attached.
- Dedicated Microsoft experts: Ingram Micro teams (spanning from pre-sales through implementation and delivery) are helping partners capitalise on the Copilot for Microsoft 365 opportunity. The goal is to uncover new opportunities for their business, without needing to expand their sales or technical bench.
- Professional services and delivery support:
- Tenant assessment and remediation services: Ingram Micro’s services team will provide a detailed assessment of your customers’ existing Microsoft 365 environment. Following this assessment, we work with you and your customers to deliver a suitable remediation plan.
- Content management and good practice alignment: Our team will evaluate your existing Microsoft 365 content management configuration, sharing practices and governance. Any areas that need improvement will be identified and addressed.
- Security, privacy and data privacy alignment: This service enhances data security, streamlines access management and helps organisations protect and utilise their information assets.
Ingram Micro has been on a transformation journey that’s centered around our partners. Our goal is to provide more ways to help partners run their business more efficiently, so they can grow faster and do more for their customers. Partners can count on the Ingram Micro team’s enablement efforts, professional services and best-in-class support to capitalise on the new exciting opportunity Copilot for Microsoft 365 presents.
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